Concierge Client Care

At Companioa by IOA, our Concierge Client Care service is specifically designed to provide families of aging loved ones with dementia a highly personalized and elevated level of support, guidance, and comprehensive care coordination. It encompasses three distinct service offerings: Personal Concierge, Caregiver Coaching, and Care Management to access other Institute on Aging Services. With our expertise, integrated service offerings, and attention to detail, we aim to ensure that you and your loved one receive the highest level of care, tailored to your unique needs and preferences. Let us be your trusted partner in navigating the complexities of dementia care, providing a professional and compassionate approach every step of the way.

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Personal Concierge

Our Personal Concierge services are ideal for highly discerning clients, busy professionals, and adults with disabilities seeking an elevated service experience. Your Personal Concierge handles the day-to-day details beyond medical care and is also an integrated part of the Care Management team, with access to Institute on Aging’s 20+ programs.

Personal Assistant Services

Your Personal Concierge can assist with the to-do list and serve as a trusted point of delegation for families. From making and keeping appointments, technology support, and clothing and grocery shopping to organizing and finding lost items, no task is too big or small. When the mountain of daily tasks are turned over to your Personal Concierge, it gives you peace of mind that each day is supported and filled with enriching activities, thus giving you more quality time for yourself and for your loved one.

Assistance with Lifestyle Needs

Your Personal Concierge is available to assist with non-medical lifestyle needs. This could include arranging transportation, making travel arrangements, coordinating personal errands, or connecting clients with desirable social and recreational activities.

VIP Services

Your Personal Concierge can provide additional VIP services to enhance the overall experience. This can range from organizing accommodations or unique experiences that cater to the client’s individual preferences and lifestyle.

Enhanced Availability

Your Personal Concierge is available outside business hours, which may include 24/7 availability for non-medical emergencies or urgent situations.

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Caregiver Coaching

Family caregivers who desire additional help with their aging loved one’s care can benefit greatly from having a trusted advisor to listen to and confide in—specifically someone who is a trained expert in dementia. As Certified Dementia Practitioners®, we’re dedicated to helping family caregivers navigate a loved one’s dementia diagnosis.

For $250/month, families can take advantage of our Caregiver Coaching, which includes the expertise and emotional support of a trusted companion to guide you through the ever- changing journey as your loved one’s dementia progresses.

  • An initial consultation to evaluate home safety and assess your family’s care needs
  • A customized action plan and strategy sessions to address caregiving goals
  • Bi-weekly check-ins
  • Interactive education sessions
  • Caregiver support groups
  • Call anytime there is a problem.
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Care Management and Other Institute on Aging Services

Concierge Client Care is integrated with Institute on Aging’s 20+ programs through Care Management. A Care Manager can handle many aspects of your loved one’s care, from the initial assessment to customized care planning, medical coordination, lifestyle assistance, and family communication improvement. As a licensed professional, your Care Manager is an advocate for you and your loved one, ensuring your family’s rights, preferences, and wishes are respected throughout the care process. Companioa’s Care Managers provide guidance, support, and expert advice, helping clients and their families navigate complex healthcare systems, make informed decisions, and access the best available resources.

Your Care Manager can also provide additional services to enhance the overall experience, such as securing exclusive access to specialized medical providers or treatments or even offering select care services in the comfort of home.

If you’re a highly discerning client who wants an elevated and enhanced experience, Institute on Aging’s Concierge Client Care services may be the right fit for you. You can expect a streamlined care journey focused on your loved one’s wellbeing and on your peace of mind.

Experience the difference of Institute on Aging’s Concierge Client Care services. Contact us or schedule a consultation online to discuss your needs and explore how we can support you and your aging loved one.

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